At Xio Pharma, we are committed to safeguarding the privacy and security of our visitors, customers, and partners. This Privacy Policy explains how we collect, use, protect, and handle your information when you interact with our website or services.
When you interact with our website, we may collect certain types of information. This includes personal information such as your name, email address, phone number, and location, especially when you contact us, sign up for newsletters, or place an order.
In some cases, we may also collect limited medical or health-related information that you voluntarily provide while requesting prescription-based products. This data is strictly used for pharmaceutical purposes and handled with care.
Additionally, we collect technical details like your IP address, browser type, device model, and how you interact with our website. This is done through cookies and analytics tools to help us improve your experience.
We also store order and transaction details, including your product selections, shipping and billing information, and other relevant data necessary to fulfill your orders.
The information we collect helps us provide you with essential pharmaceutical services. It allows us to process and deliver your orders efficiently and offer customer support when needed.
We also use the data to offer product recommendations tailored to your needs, enhance the quality of our website, and ensure compliance with healthcare laws and regulations.
If you have chosen to receive updates from us, we may use your information to share product news, health-related insights, or promotional content relevant to your interests.
We take your data security seriously. To protect your information, we use technologies such as SSL encryption, secure servers, and firewalls. These measures help prevent unauthorized access and keep your data safe.
While we make every effort to protect your data, it’s important to understand that no online system is completely secure. We encourage you to take additional precautions to protect your personal information while browsing the internet.
We do not sell or share your personal information for advertising purposes. However, we may share your data with licensed healthcare professionals to validate prescriptions or provide consultations.
We may also share your information with delivery and logistics partners to ensure timely and accurate order fulfillment. In some situations, we may be required to share your data with government or regulatory authorities, especially to comply with pharmaceutical laws in India.
You have full control over your personal data. You have the right to access the information we store about you and request corrections if any details are inaccurate.
You may also request the deletion of your data or withdraw your consent for its use at any time. If you do not wish to receive promotional emails, you can opt out using the unsubscribe link or by contacting us directly.
For any such requests, please reach out using the contact details provided at the end of this policy.
Our website uses cookies to improve your browsing experience. Cookies help us analyze website performance, store your preferences for future visits, and present content tailored to your interests.
If you prefer not to use cookies, you can disable them through your browser settings. However, please note that some features of the website may not function properly if cookies are disabled.
Our website may contain links to external health resources or pharma partners. We are not responsible for the privacy policies of those websites. Please review their privacy terms before submitting information.
Our services are intended for users above the age of 13. We do not knowingly collect data from children without parental or guardian consent.
This Privacy Policy may be updated occasionally to reflect changes in law, technology, or business operations. Updates will be posted here with a revised date.